Part II : Communication
its means and forms
1/1/140 What is communication?
1- It can be defined in terms of the means by which it takes place such as magazines, radio, wave of hand , pictures and telephones. For example, a telephone is a means of making connection between two persons . Thus means of communication are tools we use to communicate with each other.
2- Communication is regarded as an activity. It is something
we make or do. It includes speaking, listening, reading and viewing .
3- It is also something we learn to do. It takes place in schools, colleges and at homes. For example we acquire our mother- tongue language (Arabic) from the culture we are born and live in.
2/1/140 Now I will discuss forms of communication:
I will start by the first classification which includes:
1- Verbal communication .
2- Non- verbal communication.
A- The first one (verbal communication) has things like:
- Oral communication: such as dialogues or discussions between two persons.
- Visual communication : such as maps, charts, tables and graphs.
- Written communication : such as letters or memos.
- Electronic communication : such as radio and television.
- Informatic communication: such as fax and e-mail through the computer. Here a modem is needed to connect the computer to a telephone line.
B- Non – Verbal Communication:
The non- verbal is called body language or the silent language.
1- Facial expressions : (eye contact) تعبيرات الوجه
2- Language of Posture : طريقة الجلسة
3- Language of voice :
4- Apparel or clothing: (clothing)
5- Colors : الالوان تنقل معاني
6- Time and space الشعور بالوقت و الحيز المكاني
3/1/140 Excercises:
Complete:
1- Means of communication include things such as ....., ....., .....
(magazines, radio, wave of hand, pictures, telephone).
2- Communication can be defined as ......
(an activity we make or do such as speaking, listening and viewing).
3- Communication takes place in ....., ....., .....
(schools, colleges and at home).
4- Informatic communication includes ....., ....., (fax and e-mail).
5- Visual communication includes ....., .....,and .....
(maps, charts and graphs).
Locate the true and false statements of
the following, and correct the false ones:
1- Communication means telephones and pictures (x)
- Communication means the activity we learn to do. But telephones and pictures are means of communication.
2- Arabic is a language that can be learned ()
3- Electronic communication is a form of non- verbal communication (x)
- Electronic communication is a form of verbal communication
4- Dialogues are examples of visual communication (x)
- Dialogues are examples of oral communication, but charts and maps are examples of visual communication.
5- A modem connects the computers to a telephone
line ()
Revision :
The objectives :
By the end of this chapter you will be able to :
1- State the differences between communication and its means .
2- Write the definition of some terms such as verbal and non verbal communication , intrapersonal communication , medio communication and mass communication .
Forms of Communication
First classification Second classification
Verbal Non Verbal
Oral Facial expressions (eye contact)
Visual Language of posture .
Written Language of voice .
Electronic Language of apparel (clothing) .
Informatic Language of color .
Language of space and time
Non verbal communication
NVC = Silent language = The body language
* Facial expressions
Smile , frown , eye contact
* Language of posture
* Language of voice
* Language of apparel (clothing )
* Language of color
* Language of space and time
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